Return & Refund Policy

Last Updated: June 2026

At HR Luxuries, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return subject to the conditions below.

Returns

• Returns are accepted within 7 days of receiving your order.

• Items must be unused, unworn, and in their original packaging with all tags attached.

• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products

• Gift cards

• Clearance or final-sale items

• Products damaged due to misuse or normal wear and tear

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos and your order number.

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Order Cancellation

Orders may be canceled before shipment. Once shipped, orders must follow the return process outlined above.

Contact Us

For return and refund inquiries, please contact us:

HR Luxuries
Email: hrluxuries@gmail.com

By placing an order with HR Luxuries, you agree to this Return & Refund Policy.